Intern Ayden O’Connor is a HaloRRS intern and a senior at Missouri State University, where he studies entrepreneurship and is concurrently pursuing an MBA. He contributes across website development and maintenance, social media content creation, market research and strategy, and internal operations that support HaloRRS’s growth in disaster recovery. Ayden aims to infuse the team with an entrepreneurial spirit as he develops at HaloRRS. Email. Tel. LinkedIn Biography Ayden O’Connor is a Missouri State University student and aspiring entrepreneur, raised in Springfield after early years in Los Angeles. He cares about community improvement and has served as a development intern at Empower Missouri and as a Youth Ambassador for the National Council for Mental Wellbeing. He also runs a small business that brings affordable, convenient Nerf birthday parties and events to the Springfield area. Outside school and work, he spends time with friends and is active with Christian Campus House. Experience Practice Areas Contact for Consultation Intern Ayden O'Connor

Overcoming the Unthinkable Communities must have the right tools to overcome the unthinkable. When disaster strikes, communities are often faced with unprecedented challenges to meet the diverse needs of survivors. The complex and ever changing nature of response and long term recovery stretches community services and available resources thin. Recovery Responder is a powerful tool that works across all mobile and electronic devices to assist recovery leaders in overcoming the two primary stressors survivors face - communication and access to resources. The Recovery Responder platform provides emergency management agencies and disaster impacted communities with a powerful tool that works across all mobile and electronic devices to meet the needs of survivors, when they need it most. Flexible and adaptable, Recovery Responder empowers those leading the recovery effort with the ability to change response protocols to better serve and protect their community before, during, and after the unthinkable. Keep Your Community Protected, Informed, and Prepared at a Moment's Notice. Recovery Responder Features CUSTOMIZABLE Customizable and adaptable to support survivors at every step on their recovery journey. SECURE Secure rapid response system to safely and confidentially connect survivors with vetted resources. BROADCASTING One and two-way mass communication tool to broadcast announcements to internal and external stakeholders. REPORT Real-time data collection and reporting to inform decision making and resource allocation. Testimonials “I appreciate that School Responder software provides real time information about how my students are doing. I sleep better at night knowing we can get the support my students need 24/7.” School Principal No one really pays attention or uses anonymous tip lines. I like School Responder because I feel more connected to adults in my school and I can quickly get help for myself or a friend if I need it.” High School Student “This mobile app allows students to request help for themselves or others and the different levels allows staff to know the severity of the situation in real time.” Social Worker “When a student is in crisis it is important that they are able to connect quickly with someone they have a relationship with to get them the support they need.” Behavioral Health Specialist “School Responder gives me the peace of mind knowing my two high schoolers have a tool available to get the help they need.” Parent "With the increase in mental health issues in our teens today, School Responder has the potential to be a tremendous tool for both students staff in our schools. The ability of the High School Responder app to connect students with staff during times of emotional distress or crisis will better equip schools in handling situations in order to ensure student safety.” Special Education Teacher Q: CAN USERS OF SCHOOL RESPONDER SUBMIT TIPS ANONYMOUSLY? A: Anonymous reporting systems have, unfortunately, become a new tool for bullying. Making prank calls to law enforcement, known as “Swatting” has become a common practice. School Responder allows students who submit tips the option to keep a tip “private” indicating the tipsters desire to remain anonymous. This allows the situation to be addressed anonymously, while maintaining a level of accountability for those who may attempt to take advantage of traditional anonymous reporting systems. Q: IS THE STUDENT INFORMATION STORED BY SCHOOL RESPONDER SECURE? A: Individually identifiable information is a priority for School Responder. All data is maintained at a high standard equivalent to the banking and health care industry. Q: HOW MUCH FLEXIBILITY DO I HAVE TO SET THE RULES FOR HOW HSR IS USED BY STAFF AND STUDENTS? A: Flexibility is the pillar of the School Responder platform. On the administrative dashboard school leaders set all the rules. This allows for maximum customization to meet the unique needs of your school or district. Q: DOES SCHOOL RESPONDER HAVE THE CAPABILITY TO GENERATE REPORTS TO SUPPORT DECISION MAKING & RESOURCE ALLOCATION? A: Yes. School Responder has a robust reporting system that allows for school and district leaders to analyze data and generate reports to assist in those decisions to support efforts to make the best use of limited resources. Q: HOW DOES SCHOOL RESPONDER HAVE THE CAPABILITY TO UNIQUELY RESPOND TO DE-ESCALATE WELLNESS INCIDENTS? A: School Responder uses an Escalation Matrix™. The matrix is a set of rules created by the school which filters each incident based on the type of incident, its severity level, and location in order to match the best staff respond. The matrix notifications escalate responses to involve more staff until the incident is closed. Q&A Home Why Recovery Responder Features Testimonials Q & A

Our Services How we support our communities In the face of any disaster, experts with frontline experience leading and managing response and recovery efforts can help you and your organization move forward with confidence. Tried and tested response and recovery leaders bring a wealth of knowledge to help you ask the right questions and avoid pitfalls. Their hindsight is your foresight, and foresight is the number one contributor to a successful recovery effort. A point of pride at HaloRRS is our team of leaders and the diversity of lived disaster and crisis experiences they possess. They leverage tools and expertise they have gained while managing prior crises to guide and support you during your time of need. Empathetic, understanding, and knowledgeable, the response and recovery team members at HaloRRS are here to walk alongside you throughout your response and recovery efforts. Response and Recovery Technical Assistance When institutions like schools, universities, health care systems, and businesses experience a loss, they often find they have failed to carry appropriate insurance coverage, sometimes even in cases where additional coverage was available. Even in cases where an organization is well insured, there are many nuances in the insurance field that can result in unclaimed losses. This can leave desperately needed money on the table rather than directing it toward recovery and rebuilding. Insurers, like most businesses, are driven by the bottom line, so it is important to remember that it is in the financial interest of the carrier to settle with your organization for less than what is owed to you. Whether you have experienced a loss or disaster or simply want your policy reviewed just in case, the HaloRRS team is here to support you. With more than 100 years of combined insurance advocacy experience, our team and strategic partners offer comprehensive services. We can help your organization understand coverage limits prior to a disaster, and in the event a crisis befalls you, we can represent your organization to manage the losses, maximize your claim, and minimize the impact on your organization’s ability to restart operations. Insurance Consultation and Advocacy When the immediate response ends, sustaining momentum becomes the real challenge. Long-Range Recovery Planning helps your organization chart a multi-year path that restores operations, rebuilds smarter, and measurably strengthens resilience. We translate hard-earned lessons from prior disasters into a stepwise plan, sequencing projects, aligning partners, and ensuring that people, facilities, and systems evolve together rather than in silos. Accessing and managing resources over time is critical. Our team integrates funding strategy, grants, insurance proceeds, federal and state programs, into your roadmap so initiatives remain feasible at each phase. We help you set milestones, define performance indicators, and establish documentation practices that support compliance and position you for maximum reimbursement and future funding opportunities. Recovery plans must adapt as conditions change. We build in governance, risk controls, and communication protocols that keep leaders, staff, and community stakeholders aligned through staffing transitions, shifting regulations, and evolving needs. From early stabilization to program expansion and project closeout, we walk alongside you to maintain clarity, reduce uncertainty, and deliver durable outcomes that outlast the crisis. Long-Range Recovery Planning There is nothing more disruptive to operations than a facility becoming unsafe or unusable. After a disaster, schools, agencies, businesses, and other organizations often compete for temporary space to restart operations and bring employees back to work. For large institutions like university and health care systems, this can be extremely challenging. HaloRRS and its partners have decades of experience designing and deploying high-quality temporary facilities that are safe, durable, and functionally appropriate to an organization’s needs. From classrooms to cafeterias, tornado safe rooms to storage facilities, doctor’s offices to surgical centers, all the way up to the design and deployment of an entire campus, we possess the ability to meet your needs quickly, affordably, and efficiently. In the wake of disaster, we make sure you have the safe, comfortable, and functional facilities you need to continue operations. Temporary Facilities Communication can make or break an organization’s crisis response and recovery efforts. Open, honest, and transparent communication is essential to becoming a trusted resource for accurate and timely information. Communication must be effective both inside your organization and externally with the public. This simple fact is relevant before a crisis, but during and after a crisis, ineffective communication can create secondary crises of its own. The team at HaloRRS understands the importance of effective communication and has the technical expertise required to deliver it. With more than 25 years of experience providing crisis communication management services in the public and private sectors, we can develop and implement proven communication strategies in your organization to prepare for, respond to, and recover from the most challenging human-caused, natural, or technological disasters. Crisis Communications The Federal Emergency Management Agency (FEMA) is the first federal agency on the scene after a presidentially declared disaster. Although FEMA and its partner agencies bring knowledge, increased capabilities, and support, these government agencies also pose operational challenges to organizational leaders of affected communities. Trying to understand and comply with government terminology, rules, and regulations can be difficult and discouraging. Even when funding opportunities are available, accessing government resources requires technical expertise and capabilities that are often beyond the capacity of locally impacted organizations. This can frustrate community leaders at the worst time and create undue stress on frontline staff who, in addition to their normal responsibilities, are suddenly required to be experts on the ins and outs of FEMA relief. The risk of missing funding opportunities is serious, and there is the added danger that FEMA might de-obligate funding if an “I” is not dotted or a “t” is not crossed. Thus, creating unexpected financial hardships for communities already struggling to rebuild and recover. The HaloRRS team includes FEMA subject matter experts who can walk alongside you during your organization’s long-term recovery journey to alleviate stress and mitigate financial risks. Our team of FEMA experts provide consistent and reliable support during the many staffing transitions you will experience throughout the course of a FEMA-aided recovery. This includes documentation and logging of FEMA-eligible projects via the FEMA Grants Portal, attending FEMA meetings, providing technical assistance and guidance, and advocating to ensure you receive the support and financial assistance your community deserves from day one until FEMA project closeout. FEMA Technical Assistance Grant writing is both an art and a science. Matching your funding needs to the right funding opportunity is key, but finding the right match is only 10% of the challenge. The other 90% is making a strong case to funders while keeping in mind the fact that many other grant writers are pursuing the same funding. Consistently successful grant writers find the right match, build a relationship with the funder, and get the funder’s attention with a well-written grant application. Whether you are seeking additional funding on a “blue sky” day or need funds for recovery after a disaster has occurred, having a competent and organized grant writing team with a track record of success in your corner is essential. The professional grant writers at HaloRRS have secured more than $100 million in grants through government agencies, private foundations, corporations, and individual donors. Our team will help you find the right sources of funding for the projects, programs, and strategies you need to implement to achieve the mission of your organization. Grant Writing Across the country, education systems, faith-based organizations, businesses, and nonprofits have been forced to prepare for previously unthinkable human-caused, natural, and technological disasters. Preparedness is the key to protecting your organization from cyberattacks, mass shooter events, and natural disasters, but preparedness requires technical expertise and lived experiences that cannot be taught in a classroom or webinar. The HaloRRS team’s nationally recognized safety professionals and partner organizations bring unique experiences, training, and subject matter expertise to meet the health, wellness, and safety planning needs of your organization. Whether you need training on behavioral threat assessment, plans for evacuation and reunification, or a full safety audit, our team is ready to provide you with the services and support you need to protect your organization, your staff, and your clients. Safety Consultation and Technical Expertise When disaster strikes, debris cleanup can be one of a community’s largest expenses. FEMA may reimburse these costs only if the work is properly monitored and documented. HaloRRS keeps operations compliant and organized with on-site monitoring to verify FEMA-eligible work, accurate tracking of truck load sizes, disposal locations, and contractor activity, and comprehensive documentation including load tickets, photos, and logs. We also provide cost analysis across debris removal and emergency management to ensure transparency and compliance. Without debris monitoring, communities risk reduced or denied FEMA reimbursements. HaloRRS acts as your quality-control and compliance safeguard so you can focus on recovery while we handle the details. With HaloRRS, debris cleanup is properly documented, fully compliant, and positioned for maximum reimbursement. Debris Monitoring Fast, effective, and reliable communication with survivors is one of the primary challenges community leaders face after a disaster has occurred. The ability to provide accurate information and immediate access to resources boosts the credibility and effectiveness of community leaders while reducing stress on survivors. HaloRRS has developed a mobile app, Halo Responder™ , that makes it easy to build a virtual one-stop shop where survivors can find up-to-date information, access needed resources, and connect instantly to caring people during their time of need. Halo Responder™ is the world’s first fully automated response and recovery app. The technology allows communities to create custom response protocols based on available resources and the ever-changing needs of survivors. Featuring secure chat, mass communication tools, and real-time data, Halo Responder™ is a powerful way to communicate immediate response information and support the long-term recovery of survivors in your community. Halo Responder™ Software Solution

Accessibility Statement This statement was last updated on 7/5/2024 . We at Response & Recovery Solutions are working to make our site accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. Accessibility adjustments on this site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option] . This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]: Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site’s pages Defined clear heading structures on all of the site’s pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Requests, issues, and suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator here

Dir, Business Development C.J.’s career in education spans nearly twenty years of experience as an educator and school leader. The last seven years of his career he served as the superintendent of schools in Joplin, MO where he was responsible for leading his district of 1,100 employees and 7,747 students through the response and recovery effort following the costliest tornado in U.S. history that destroyed much of his school district on May 22, 2011. Email. Tel. LinkedIn Biography During his eleven-year tenure as a school superintendent, Dr. Huff was responsible for over $200 million in temporary and permanent construction, securing funding through voter approved bond issues, grants, capital campaigns, insurance proceeds, and SEMA and FEMA funding to deliver high quality facilities on time and on budget. His facilities have received numerous awards, including the prestigious international award for school design, the James D. MacConnell Award, for the design and construction of the temporary Joplin High School. C.J.’s career in education spans nearly twenty years of experience as an educator and school leader. The last seven years of his career he served as the superintendent of schools in Joplin, MO where he was responsible for leading his district of 1,100 employees and 7,747 students through the response and recovery effort following the costliest tornado in U.S. history that destroyed much of his school district on May 22, 2011. During his eleven-year tenure as a school superintendent, Dr. Huff was responsible for over $200 million in temporary and permanent construction, securing funding through voter approved bond issues, grants, capital campaigns, insurance proceeds, and SEMA and FEMA funding to deliver high quality facilities on time and on budget. His facilities have received numerous awards, including the prestigious international award for school design, the James D. MacConnell Award, for the design and construction of the temporary Joplin High School. Since his retirement in 2015, C.J. has served schools and communities as a Senior Advisor for Education, Children, and Youth on behalf of the U.S. Department of Education and U.S. Department of Health and Human Services supporting FEMA missions through many of the worst disasters in recent history. Throughout his career he has been recognized for his efforts. Among those recognitions include People Magazine featuring Dr. Huff as a “Hero Among Us,” the Missouri Association of School Administrators Missouri Superintendent of the Year, and as a finalist for the American Association of School Administrators’ National Superintendent of the Year award. Experience Practice Areas Contact for Consultation Dir, Business Development C.J. Huff, Ed.D.

CEO Since 2011, Jennifer has been engaged in disaster response and recovery as a direct result of her lived experience following the tornado that hit Joplin, Missouri on May 22, 2011. It is her heart's passion to support communities in their collective efforts to find their path forward. Email. Tel. LinkedIn Biography As the CEO of HaloRRS it is Jennifer's mission for the organization to serve as a trusted resource for communities who have experienced man-made and natural disasters. By providing needed services and technical assistance to rebuild, recover, and restore communities following disasters, her team is committed to accelerating long-term recovery. Over the years Jennifer has worked alongside her husband, C.J., supporting community leaders who have had to step up during an unexpected crisis. For 13 years, she and C.J. have built trusting relationships with school and community leaders across the nation to build what she calls, our "disaster recovery family." The collective lived experiences of this family are what ultimately led to the creation of HaloRRS in February of 2024. Experience Practice Areas Contact for Consultation CEO Jennifer Huff

Advisor, CDBG Funding Seth Spencer is a disaster recovery and grants management specialist from Joplin, Missouri, with over eight years of experience overseeing federally funded programs totaling more than $300 million. He is recognized for his expertise in Community Development Block Grant (CDBG) programs, compliance, and stakeholder engagement. Email. Tel. LinkedIn Biography Throughout his career, Seth has managed complex funding streams across multiple jurisdictions, including $13 million in American Rescue Plan Act (ARPA) funds for the City of Joplin and over $50 million in ARPA construction projects for Travis County. His work includes developing and implementing CDBG labor compliance procedures, auditing certified payroll reports, conducting wage interviews, and coordinating with contractors to ensure Davis-Bacon Act compliance. He has reported performance and financial metrics to HUD through the DRGR system, strengthening transparency and accountability. Beyond municipal projects, Seth has collaborated with engineering firms, contractors, and community leaders to secure Economic Development Administration (EDA) grants, and he has supported healthcare systems by managing FEMA-PA projects during high-stakes emergencies, such as COVID-19 and Hurricane Beryl recovery efforts. Known for combining regulatory expertise with strategic planning and process improvement, Seth consistently delivers efficient, transparent, and compliant solutions that help communities rebuild and thrive. Experience Practice Areas Contact for Consultation Advisor, CDBG Funding Seth Spencer

Privacy Policy Privacy Policy for Response & Recovery Services (RRS) 1. Introduction Welcome to Response & Recovery Services ("RRS," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], use our services, or interact with us. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services. 2. Information We Collect 2.1 Personal Information We may collect personal information that you voluntarily provide to us, including but not limited to: Name Email address Phone number Mailing address Payment information Company name Job title 2.2 Non-Personal Information We may collect non-personal information about you when you interact with our website. This information may include: Browser type Operating system IP address Pages viewed Time spent on pages Referring website 2.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us enhance your user experience and improve our services. 3. How We Use Your Information We may use the information we collect for various purposes, including but not limited to: Providing and managing our services Processing transactions Communicating with you Personalizing your experience Improving our website and services Analyzing usage patterns Complying with legal obligations 4. Sharing Your Information We may share your information with third parties in the following circumstances: With service providers who assist us in operating our website and providing our services With affiliates and business partners for business purposes In response to legal requests or to comply with applicable laws To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others In connection with a merger, acquisition, or sale of assets 5. Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. 6. Your Choices 6.1 Access and Update You have the right to access and update your personal information. If you need to update or correct your information, please contact us here . 6.2 Opt-Out You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly. 6.3 Cookies You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly. 7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. 8. Children's Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. 10. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us here : Thank you for trusting Response & Recovery Services with your personal information. Your privacy is important to us. This Privacy Policy template is designed to be comprehensive. Please review and customize the details to fit your specific business needs and legal requirements.

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Senior Advisor, School Safety As the co-founder of the non-profit SafeandSoundSchools.Org, Michele has built a reputation as one of the foremost leaders on best practices in school safety. Her passion for this work stems from her background as a special education teacher and lived experience as a mother who lost her daughter at Sandy Hook Elementary on December 14, 2012. Email. Tel. LinkedIn Biography Over the years, Michele has built a network of subject matter experts and knowledge base that is tremendously beneficial to schools evaluating school safety protocols, school construction through the lens of school safety, and current best practices. She has been recognized for her work by the United States Secret Service, FBI, Association of School Business Officials, and more. She also serves on numerous national committees and boards with a focus on school safety and mental health. Experience Practice Areas Contact for Consultation Senior Advisor, School Safety Michele Gay

Associate Advisor, Communications For over 30 years, Annette served as the Director of Communications for the Papillion La Vista Community Schools in Nebraska. Currently, she works with various school districts, providing vital communication support through her role as President of Kordica Communications. Email. Tel. LinkedIn Biography For over 30 years, Annette served as the Director of Communications for the Papillion La Vista Community Schools in Nebraska. Currently, she works with various school districts, providing vital communication support through her role as President of Kordica Communications. Annette has led the communication efforts around all types of crisis response, including the mass shooting at the Von Maur department store, and the disappearance of 11-year-old Ryan Larsen. She partnered with multiple law enforcement agencies to serve on a countywide preparedness, response, and recovery team that led the state of Nebraska in threat assessment and crisis preparedness/response. As a regular speaker on a variety of communication topics, Annette is well known both on a state and national level. Her commitment to school communications is evident in her long-standing involvement with the National School Public Relations Association (NSPRA), where she served as the North Central Region Vice President for four years. Annette's exceptional contributions have been recognized with numerous awards, including the Distinguished Service Award from the Nebraska Council of School Administrators, and the Barry Gaskins Mentor Legacy Award from NSPRA. Most recently she received the prestigious 2024 NSPRA Presidents Award, the top national award given to an individual in recognition of their work in school communications. Experience Practice Areas Contact for Consultation Associate Advisor, Communications Annette Eyman, APR

President Savannah Huff was in 5th grade when the Joplin Tornado happened in 2011. That personal experience at a young age shaped her passions and influenced her career trajectory as a service-minded citizen and leader. Email. Tel. LinkedIn Biography During her high school years, she became engaged as one of a handful of students nationally to serve on the FEMA Youth Preparedness Council where she participated in training and exercises related to manmade and natural disasters, worked with a collaborative team of youth from across the nation to provide awareness and training opportunities for schools and provided on-going assistance to FEMA as a spokesperson for the FEMA Youth Preparedness Council for a variety of national organizations focused on children and youth issues. Now, as a graduate of the University of Arkansas, Savannah remains committed to doing her part to build more resilient communities through her work and leadership at HaloRRS. Experience Practice Areas Contact for Consultation President Savannah Huff